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The highest Service, Safety & Ethics standards

SAFETY
Safety and reliability are integral to Sigma’s product offering. We work constantly to make improvements that contribute to passenger safety.
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SERVICE EXCELLENCE
Service excellence is more than just service. It is how we think and act. It is not just “fixing a problem” or performing routine maintenance, but It is the “smile” in the voice on the phone, prompt responses to all requests and the pursuit of continuous improvement. It is how we work together, and how we work with our customers.
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ETHICS
Ethics embodies a commitment to positive behaviors that build trust, promote respect, and demonstrate integrity. We honor our commitments, communicate openly, and hold ourselves accountable. Operating within the framework of our business ethics, we will create and sustain value for all our employees and distributors.
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HEAD OFFICE
6F Two IFC
10 Gukjegeumyung-ro
Youngdeungpo-gu
Seoul 150-945 Korea
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SIGMA’s 8 Customer commitments
Customer Commitment Document (122 KB)